Hiring: Agent in Charge Company: Verano Location: Winter Haven, FL Job Posted Time: 2026-09-03 10:17:34 Target Skills & Keywords : Vault About the job Experience: •2+ years of retail or hospitality experience. •21 years of age. •At least 21 years of age. Required Skills: •The Agent in-Charge is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. In addition, they will provide support and direction to dispensary staff at the direction of the AGM. •This role is expected to spend 30% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory. •Possess a positive attitude while greeting customers and patients. •Assist in regular inventory cycle counts to ensure accurate levels and immediately report any discrepancies to retail leadership. •Obtain cannabis product from the vault and provide it to Cannabis Advisor for sale. •Be an advocate of cannabis customer care. •Open and close store as directed by the AGM or GM. •Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product. Qualifications: •Must be at least 21 years of age. •Desire to learn about cannabinoids, terpenes and product application/consumption methods. •Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays. •Demonstrated capacity to use office equipment (computers and printers) and their included software, i.e., Word, Excel, email, etc. •Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations. •Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!