Advanced Service Account Manager, Insourcing
Taylor Corporation - Dayton, OH
Hiring: Advanced Service Account Manager, Insourcing Company: Taylor Corporation Location: Dayton, OH Job Posted Time: 2026-09-03 11:13:26 Target Skills & Keywords : Salesforce About the job Experience: •5+ years of account management, sales support, customer service, and promotional products industry experience. Required Skills: •Identify, prioritize, and execute TAP (Taylor Advantage Products) insourcing opportunities across assigned accounts. •Develop account-level strategies to increase TAP utilization, reduce external vendor spend, and expand product categories. •Review sales activity, quoting trends, and purchasing behavior to uncover revenue opportunities. •Partner with Sales and Customer Service to influence purchasing decisions toward TAP solutions. •Track and communicate insourcing progress, revenue impact, and performance against goals. •5+ years of account management, sales support, customer service, and promotional products industry experience. •In-depth knowledge of promotional products, decorated apparel, e-commerce storefronts, and insourcing initiatives. •Proven ability to influence stakeholders, coach teams, and drive revenue growth. Qualifications: •Serve as a primary expert on TAP products, capabilities, competitive advantages, inventory strategies, and new launches. •Promote TAP-first selling behaviors and recommend product substitutions or vended-to-TAP conversions. •Partner cross-functionally with Product Merchandising and Operations to address product gaps and identify future opportunities. •Train and mentor Customer Service, Account Managers, Program Coordinators, and Sales teams on TAP products and insourcing best practices. •Create simple reference materials, playbooks, and coaching content to improve adoption and consistency. •Act as an escalation resource for TAP-related product questions and strategic account opportunities. •Share successes, best practices, and lessons learned to strengthen organizational knowledge. •Strategic Account Management & Execution •Build strong relationships with stakeholders and decision-makers to support account growth. •Analyze account performance, spending patterns, product mix, risks, and conversion opportunities. Compensation: •$50,000 - $60,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!