Hiring: Advanced Collection Specialist Company: Illinois State Credit Union Location: Normal, IL Job Posted Time: 2026-09-10 07:40:37 About the job Required Skills: •Serves as the Credit Union's subject matter expert for complex delinquent consumer and real estate loan accounts. •Develops payment arrangements, loan modifications, settlements, and other workout solutions that balance member needs with the Credit Union's financial interests. •Coordinates bankruptcy proceedings, repossessions, foreclosures, deceased accounts, legal referrals, and other specialized collection activities. •Serves as the department's technical resource for collection laws, regulations, policies, and procedures. •Mentors and assists Collections staff through training, coaching, and sharing best practices. •Identifies delinquency trends and recommends process improvements to the Collections Manager. •Maintains productive relationships with attorneys, repossession companies, collection agencies, insurance providers, and other third-party vendors. •Promotes a respectful, professional, and member-focused approach that supports financial recovery while protecting Credit Union assets. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!