Adoption Strategist (Engagement Manager)

Ironclad - New York, NY

Hiring: Adoption Strategist (Engagement Manager) Company: Ironclad Location: New York, NY Job Posted Time: 2026-09-10 10:43:50 Employment Type: Full-time / Hybrid Target Skills & Keywords : Change Management, Digital Transformation, Maven, Product Management, SaaS About the job Experience: •3+ years of experience in Customer Success, Professional Services, Technology Consulting, Digital Transformation, Change Management, or Enterprise SaaS adoption. Required Skills: •3+ years of experience in Customer Success, Professional Services, Technology Consulting, Digital Transformation, Change Management, or Enterprise SaaS adoption. •In-depth knowledge of SaaS platforms, AI technologies, organizational change management, and customer success methodologies. •Demonstrated ability to influence executive stakeholders, facilitate cross-functional collaboration, and communicate complex concepts to both technical and business audiences. •100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available •Market-leading leave policies, including gender-neutral parental leave and compassionate leave •Family forming support through Maven for you and your partner •Paid time off - take the time you need, when you need it •Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Qualifications: •Bachelor's degree in Business, Information Systems, Computer Science, Organizational Development, or a related technical field. Compensation: •$130,000 - $145,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!