Hiring: Account Specialist, US Company: Thomson Reuters Location: Ann Arbor, MI Job Posted Time: 2026-09-09 17:58:15 Employment Type: Full-time Target Skills & Keywords: Renewals, Account Management, Inside Sales, Commercial Acumen, Negotiation, CRM, Salesforce, CPQ, Quoting, Contract Execution, Forecasting, Upsell, Cross-Sell, Customer Success, SaaS, Recurring Revenue Experience: - 2+ years in account management, renewals, inside sales, or customer-facing roles Required Skills: - Own the end-to-end renewal process for a portfolio of customers - Manage quoting, contract execution, and renewal forecasting - Identify and execute low-complexity upsell and cross-sell opportunities - Respond to inbound commercial inquiries and route complex opportunities appropriately - Partner with CSMs to align renewal timing with customer value realization - Collaborate with Finance and Legal to ensure smooth processing of commercial transactions - Strong commercial acumen and negotiation skills - Excellent communication and relationship management abilities - Highly organized with attention to detail and follow-through - Proficient in CRM and quoting tools (e.g., Salesforce, CPQ platforms) - Comfortable working cross-functionally and managing multiple priorities Qualifications: - Bachelor's degree in Business, Marketing, or a related field (or relevant experience) - Preferred: Experience in a SaaS or recurring revenue environment Compensation: - Industry competitive benefits including paid leave, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!