Hiring: Account Servicing Specialist - 30 Day Collections Company: Veros Credit Location: Santa Ana, CA Job Posted Time: 2026-09-12 14:19:10 Employment Type: Remote About the job Experience: •3+ year(s) of experience in the collections field, preferably in the subprime consumer lending industry. Required Skills: •Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA). •Negotiate payment arrangements with borrowers, including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and establish payment procedures. •Assist borrowers in devising a strategy to allow them to keep their vehicle while meeting the obligations of the loan. •Accurately and professionally document account information and collection activities. •Utilize skip tracing tools and reference sources to identify and locate delinquent borrowers. Qualifications: •The Account Servicing Specialist (30 Days) •Will be responsible for servicing auto loan accounts that are 30-60 days delinquent and documenting all collection activities utilizing loan servicing software. •In-Office position in Santa Ana, CA, Ontario, CA, and Fort Worth, TX. Remote position available for Arizona and Nevada. •Effective communication, negotiation, and problem-solving skills. •Demonstrated capacity to read, interpret and apply federal, state, and local collections regulations. •Demonstrated capacity to interact with customers in a professional, tactful, and sensitive manner. •Demonstrated capacity to thrive in a fast-paced work environment and to work independently and as part of a team. •Available to work a flexible work schedule and overtime as needed. •High School Diploma or GED. Compensation: •Medical, Dental, and Vision Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!