Account Operations Manager
Perficient - Detroit, MI
Hiring: Account Operations Manager Company: Perficient Location: Detroit, MI Job Posted Time: 2026-09-16 12:02:19 Employment Type: Full-time Target Skills & Keywords : Digital Transformation, Jira, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Project Management, Salesforce About the job Experience: •7-10 years of project management and/or business operations experience, ideally at Senior Project Manager level or above. •10 years of project management and/or business operations experience, ideally at Senior Project Manager level or above. Required Skills: •Develop and maintain weekly, monthly, and quarterly account reporting packages. •Track account financials, pipeline, bookings, revenue, backlog, and resource utilization metrics. •Prepare executive-level reporting, dashboards, and leadership presentations. •Monitor account performance KPIs and identify trends, risks, and opportunities. •Support quarterly business reviews, account planning sessions, and leadership meetings. •Salesforce Management •Maintain accurate account, opportunity, project, and customer information within Salesforce. •Ensure pursuit, pipeline, and forecast data is current and aligned with account leadership expectations. Qualifications: •Bachelor's degree in Business, Operations, Marketing, Finance, Information Systems, or related field. •Strong proficiency in Microsoft Excel, PowerPoint, and Power BI. •Excellent organizational and project coordination skills. •Strong verbal and written communication skills. •Demonstrated capacity to manage multiple priorities and deadlines in a fast-paced environment. •Prior experience on a large, strategic account with a formal client VMO relationship. •Operational familiarity with Oracle, PowerBI, MS Excel, MS Office, and time entry/forecast approval workflows. Compensation: •$105,000 - $150 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!