Hiring: Account Manager Company: Zenith American Solutions, Inc. Location: Sparks Glencoe, MD Job Posted Time: 2026-09-17 06:17:21 Employment Type: Contract Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint, Salesforce About the job Required Skills: •The Account Manager reports to and works directly with the Account Executive to execute Fund administration activities for assigned client(s) in accordance with Company guidelines, client needs, and regulatory requirements. •"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." •Provide comprehensive support to the Account Executive (AE) on assigned client accounts, including coordination of account deliverables, regulatory and compliance activities, document and communication management, meeting preparation, vendor coordination, issue resolution, and administrative operations. •Serves as a primary point of contact for clients and vendors in the AE's absence. •Partner cross-functionally with internal departments to revise or create notices, forms and other documents; implement required programming changes; ensure timely mailings and documentation; implement client directed changes; and resolve issues. •Coordinate, support, and track the internal implementation of regulatory and legislative changes. •Partner with the Communications Department to prepare and distribute required participant notices; review and contribute to client specific newsletters, as applicable. •Assist in resolving escalated participant issues and escalate to the AE when appropriate. Qualifications: •Associate's degree in a business-related field. •Excellent verbal and written communication skills, including interpersonal and presentation skills. •Demonstrated capacity to communicate effectively with all levels of an organization. •Highly developed sense of professionalism, maturity, integrity, and commitment to customer satisfaction. •Exceptional team player with the confidence and integrity to earn the confidence of the client(s) and the internal team quickly. •High motivation, ability and willingness to learn. •Demonstrated capacity to exercise independent judgment, manage multiple priorities, and consistently deliver high-caliber results. •Strong decision-making and organizational skills with the ability to optimize the use of all available resources and delivery on multiple priorities. •Proficient PC skills including Microsoft Word, Excel and Outlook skills. PowerPoint experience preferred. Ability and willingness to travel, as necessary. •Bachelor's Degree in Business Administration. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!