Hiring: Account Manager Company: StoredTech Location: Queensbury, NY Job Posted Time: 2026-09-03 11:26:50 Target Skills & Keywords : Digital Transformation, HubSpot About the job Required Skills: •Serve as a main point of contact for clients, understanding their business goals and challenges. •Regularly check in with clients to assess satisfaction and identify opportunities for improvement. •Escalate complex problems to appropriate internal teams and ensure timely resolution. •Conduct regular client reviews with clients to review performance metrics, discuss service enhancements, and gather feedback. •Provide clients with training on new features, updates, and best practices related to our services. •Monitor renewals and proactively engage with clients to ensure retention. •Identify upsell and cross-sell opportunities. •Advocate for client needs and requirements within the organization. Qualifications: •Excellent communication and interpersonal skills •Analytical mindset for reviewing client performance metrics •Demonstrated capacity to manage multiple client accounts simultaneously •IT Service, MSP or Technology sales experience •Communicates effectively via phone, video meetings, and email. •Use computers and office equipment for extended periods. •Demonstrated capacity to sit, stand, and travel as needed. •Reads, writes, and communicates clearly to perform job duties and interact with clients and team members. •Occasional travel is required to client sites or StoredTech offices (estimated 20%). •Standard schedule: Monday–Friday, 8:00 AM – 5:00 PM. Compensation: •$100,000 - $120,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!