Hiring: Account Manager - Oncology (Boston) Company: Guardant Health Location: Massachusetts, United States Job Posted Time: 2026-09-10 13:12:50 Employment Type: Remote Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Experience: •0-3 years customer service/sales experience •3 years customer service/sales experience Required Skills: •Lead and oversee customer-facing field client service and collaborate with Guardant Health colleagues in overall account management •Assist in operationalizing HCP requests and timely sample collection for Guardant Health tests in current clients accounts •Leverage company tools and resources to problem solve customer orders and reporting in collaboration with GH Client Services (as needed) •Collaborate and coordinate with field sales positions to support attainment of company goals and objectives •Identify and develop working relationships with existing and new customers to support potential alignment of GH capabilities to the customer/patient’s needs •Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GH leadership •Ensure team objectives are met •Work effectively and compliantly with individuals across multiple departments throughout GH Qualifications: •Previous experience in diagnostic, medical device, biotech, pharma setting is preferred. •Demonstrated capacity to engage in a consultative process while connecting client needs with GH capabilities. •Comfortable communicating and presenting at all levels throughout an organization •Demonstrated capacity to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. •Outstanding strategic account planning skills. •Superior listening and problem solving skills. •Demonstrated capacity to handle sensitive information and maintain a very high level of confidentiality •Impeccable communication and presentation skills •Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint •Demonstrated capacity to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives Compensation: •$77,200 - $106,150 / year •Flexible work environment (work from home / hybrid options) •This range does not include benefits or, if applicable, bonus, commission, or equity Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!