Account Manager
WebMD Ignite - New Jersey, United States
Hiring: Account Manager Company: WebMD Ignite Location: New Jersey, United States Job Posted Time: 2026-09-10 13:05:16 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Salesforce About the job Experience: •3+ years of demonstrated success in healthcare IT sales/ account management. Required Skills: •Key performance metrics that the Account Manager will be measured against - revenue growth, ongoing ownership of client strategic account plans, maintaining and growing executive relationships, quarterly partnership meetings, assessing and managing risk, building referenceable customers. •Accountable for all aspects of client revenue maintenance and growth. •Lead and oversee overall client relationship and satisfaction. •Manage all aspects of client renewal and upsell activities. •Record and document all activities via Salesforce. Maintain appropriate documentation to track/manage assigned book of business. Accountable for creating strategic action plans for the entire book of business. •Understand and identify cross sell opportunities to all WebMD Ignite product and service offerings. Partner with new Sales team for specific cross-sell opportunities. •Serve as primary point of contact to manage internal and external client escalations. •Partner with internal teams to help define client requirements, identify client’s most pressing problems, and understand industry trends and hot button issues in support of product/ content development and updates. Qualifications: •Bachelor’s Degree or higher preferred. •Preference to experience in the Digital patient engagement space. •Long track record of exceeding revenue goals, especially with a focus on driving upsell/ new business. •Strong written and verbal communication skills. •Demonstrated ability to identify and close upsell opportunities. •Proven ability to build and maintain client and executive relationships. •Proven ability to manage multiple client’s priorities. •Proven ability to manage and work collaboratively in a team. •Proficient in Salesforce & MS Office products (Word, Excel, PowerPoint). •Some travel required, approximately 10 - 25% of the time. Compensation: •$80,000 - $90,000 / year •Health Insurance (medical, dental, and vision coverage) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!