Account Manager

Spotlight - Kansas City Metropolitan Area

Hiring: Account Manager Company: Spotlight Location: Kansas City Metropolitan Area Job Posted Time: 2026-09-10 13:17:40 Target Skills & Keywords : Project Management About the job Experience: •3–5 years of relevant experience •Occasional travel throughout the year Required Skills: •Those effective in this role... •Own client relationships end-to-end — from onboarding to renewal — ensuring clients feel consistently heard, well-served, and clear on the value Spotlight is delivering. •Drive program strategy and engagement planning for each client, collaborating with their leadership and internal stakeholders to align AR activity with business goals. •Manage the full cadence of client interactions — scheduling, prep, execution, and follow-through — so nothing stalls and no opportunity is missed. •Communicate with executive-level client contacts in a way that is direct, confident, and calibrated to their priorities, both in writing and in the room. •Recognize urgent opportunities and act on them quickly, making smart judgment calls without waiting to be told what to do. •Track and report on program performance with an analytical eye, translating data into clear narratives that demonstrate impact and inform next steps. •Mentor and guide Associate Client Partners, creating a collaborative environment where the team executes with consistency and care. Qualifications: •You build trust with clients that holds up over time — not just in the good moments, but when programs get complicated or priorities shift. You know how to manage expectations, deliver hard news well, and still leave people feeling confident in the partnership. •You're comfortable holding the full picture of a client engagement in your head: the goals, the timeline, the stakeholders, and the risks. You plan proactively, adapt quickly, and keep your team oriented even when things change. •You can write a tight status update, lead a client briefing, and navigate a difficult conversation — all in the same week. You adjust your style for different audiences without losing your point, and you make complex things feel clear. •You use data to tell a story and make a case. Whether you're measuring program performance or building a case for a new initiative, you know how to find the signal in the noise and present it in a way that resonates with a business audience. •You're organized without being rigid, client-first without being a pushover, and you bring an energy to your work that makes clients — and colleagues — genuinely glad you're in their corner. •You could come from account management, project management, sales, consulting, public relations, or a field where managing relationships and juggling competing priorities was the job — regardless of the industry. Compensation: •$60,000 - $80,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!