Hiring: Account Manager II Company: Meltwater Location: New York, NY Job Posted Time: 2026-09-10 10:42:18 Employment Type: Hybrid Target Skills & Keywords : SaaS About the job Experience: •3 years tenure in account management is desired, with an established track record in account management, growth, and renewals, within the software or SaaS domain. Required Skills: •Meltwater offers more than employment—it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey. •Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team. •Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams. •Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth. •Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives. •Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions. •Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements. •Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction. Qualifications: •A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively. •A minimum of 3 years tenure in account management is desired, with an established track record in account management, growth, and renewals, within the software or SaaS domain. •Strong strategic thinking and execution capabilities, with a focus on customer retention and growth. •Demonstrated capacity to develop effective account plans and strategies aligned with customer goals. •A proactive approach to identifying and driving expansion opportunities within accounts. •Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement. •Results-oriented mindset with a focus on achieving growth targets and customer satisfaction. •Excellent written and verbal communication skills in [Language] and English. •Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week •The ability to legally work in the country of hire is required for this position. Compensation: •$74,000 - $99,000 / year •Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!