Account Manager I, Eats SMB (Bilingual Spanish) - Dallas

Uber - Dallas, TX

Hiring: Account Manager I, Eats SMB (Bilingual Spanish) - Dallas Company: Uber Location: Dallas, TX Job Posted Time: 2026-09-10 02:13:00 Employment Type: Full-time / Remote Target Skills & Keywords : Kind, Move, Salesforce About the job Experience: •3+ years of professional experience in account management, sales, operations, or customer-facing commercial roles. Required Skills: •Build and grow long-term partnerships by deeply understanding what matters most to your restaurant partners, prioritizing sustainable merchant growth and trust over short-term wins. •Manage and optimize portfolios with urgency and discipline, analyzing account data to track KPIs, identify growth opportunities, and execute territory operational plans. •Navigate ambiguity and operational complexity to resolve merchant friction, unblock growth barriers, and maintain high levels of partner satisfaction across your Texas accounts. •Adapt your approach based on hyper-local market dynamics and partner needs to drive adoption of new platform features, sponsored listings, and marketing products. •Collaborate across cross-functional teams including operations, marketing, and product to share ground-level market intelligence and help shape regional strategies that scale. •Communicate clearly and negotiate confidently in both Spanish and English, working through client objections, pricing pushback, and tough commercial conversations to deliver mutual economic value. •Maintain CRM hygiene and pipeline tracking (Salesforce), accurately recording partner interactions, health indicators, and adoption pipelines. Qualifications: •3+ years of professional experience in account management, sales, operations, or customer-facing commercial roles. •Professional fluency in both Spanish and English (written and verbal) to effectively advise local restaurant partners and collaborate with internal teams. •Demonstrated ability to navigate high-ambiguity environments and pivot quickly based on shifting business priorities. •Demonstrated success in negotiating with external partners, handling client objections, and closing agreements. •Experience building and leveraging data-driven insights for portfolio management and account lifecycle planning. •High school diploma or equivalent. •Proficiency in Salesforce (SFDC) and Google Sheets / Excel for data-driven decision making and pipeline tracking. •Strong problem-solving skills with a demonstrated ability to identify and resolve operational gaps in merchant workflows. •Proven stakeholder management skills with the ability to influence cross-functional teams without direct authority. •Background in food/beverage, hospitality, marketplace technology, or high-growth tech environments. Compensation: •$62,500 per year •$69,500 per year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!