Hiring: Account Manager (Facility Solutions Manager) Company: City Wide Facility Solutions Location: Fort Wayne, IN Job Posted Time: 2026-09-10 12:15:55 Target Skills & Keywords : Microsoft Office About the job Required Skills: •All aspects of client relationships- Retention is everyone's job! •Contractor (IC) relations, compliance, and removal/replacement as necessary. Actively participate in monthly IC paydays •Negotiate agreements with clients for additional services - determine pricing, staffing, and logistics •Detailed quality control inspections of client sites and consistent follow-through based on statement of work. •Supervise and direct Account Compliance Managers; ensure the client's strategy is executed and all services are performed correctly by assigned contractors •Keep all clientele documents updated and current •Effectively communicate all client issues with contractors- Develop and implement a plan with the team to resolve any client feedback or deficiencies in service and actively monitor compliance •Coordinate with accounting on any discrepancies on client accounts. Qualifications: •3-5 plus years of sales and management experience in building maintenance, facility management, or equivalent experience •Bilingual ( English and Spanish) - preferred not required •High School diploma required, bachelor's degree highly desirable •Highly detail-oriented and excellent follow-through on commitments •Positive and outgoing personality; great at building relationships •Excellent verbal and strong written communication skills •Route-based experience is highly desirable •Proficient in Microsoft Office and knowledge of CRM databases Compensation: •$50,000 - $90,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!