Account Manager - Employee Benefits (Hybrid)

NFP, an Aon company - Albany, NY

Hiring: Account Manager - Employee Benefits (Hybrid) Company: NFP, an Aon company Location: Albany, NY Job Posted Time: 2026-09-11 11:52:22 Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint, Wealth Management About the job Experience: •1-3 Client service and/or industry and product line experience Required Skills: •Interface directly with expert colleagues to prepare and send the request for proposals to applicable insurance carriers and spreadsheet results as they come in. •Learning to review contracts, benefit plan summaries, and carrier source documents for accuracy guided by the Account Executive or Advisor. At this stage, they will begin to learn more complex compliance and regulatory policy language. •Develops and maintains client files in accordance with office procedures. May be responsible for keeping client policy records •Takes the lead on answering questions from clients and/or insurance company personnel, such as ID card requests, claims, or billing questions •Starts to build ongoing relationships with clients. Coordinates with Senior Account Manager, Account Executives or Advisors in doing so. •Begins to develop relationships with carrier representatives to better understand available offerings and solutions in the marketplace and recommend them to clients •Learns vendor/carrier products and services from the more senior Account Manager or Account Executive. •Begins to review and analyze requests for proposals and insurance plan analyses. Participates in negotiations with carriers and recommend renewal actions, under the direction of a senior team member. Qualifications: •Knowledge of benefits administration, Health Care Reform, industry trends, and offerings from insurance providers •Demonstrated capacity to work independently and anticipate client and team needs •Effective time management and decision-making skills •Associates degree (or equivalent), and BA/BS preferred •Appropriately licensed or ability to acquire licensing if required Compensation: •$55,000 - $85,000 / year •We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!