Hiring: Account Manager Company: MOO Location: East Providence, RI Job Posted Time: 2026-09-03 14:28:43 Employment Type: Hybrid Target Skills & Keywords : AI, Salesforce About the job Required Skills: •Proactively manage the existing customer base to drive customer delight and surprise in order to increase returning revenue •Serve as first point of contact for your accounts predominantly over the phone and via e-mail •Build relationships with customers to influence an increase in purchase volume, frequency, and product mix through strong discovery, record keeping, recommendation, and presentation skills •Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to existing clients in order to win projects and grow relationships •Maintain clear and accurate records of customer interactions and notes within our CRM systems •Actively identify opportunities for growth and collaboration with accounts in your book of business through development of relationships via contact expansion and your own regular research on the business •Accurately forecast your anticipated monthly achievement upward to your manager and at times other leaders in the business •Achieve monthly revenue and retention targets Qualifications: •You’re not afraid of picking up the phone and making purposeful connections with your clients daily •You are goal-oriented, and like to chase an ambitious target •You learn new tech platforms quickly, and thrive in a hybrid work environment •You enjoy research and planning to develop strong long term relationships with clients •You are coachable and enjoy learning new skills and strategies •You’re professional, friendly, and helpful on the phone and in writing •You enjoy being in an advisory role, helping customers solve problems and coming up with creative solutions •You are organized and disciplined in your day to day processes •You're OK with ambiguity and have a growth mindset •You have an interest or background in design and print Compensation: •Hit the sofa with your laptop Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!