Hiring: Account Manager Company: The 20 MSP Location: Danville, IL Job Posted Time: 2026-09-11 11:00:18 Target Skills & Keywords : HubSpot, Microsoft Office, Salesforce About the job Required Skills: •Serve as the lead point of contact for all customer account management matters •Build and maintain strong, long-lasting client relationships •Accountable for driving client retention efforts through effective relationship management and service excellence. •Negotiate contracts and close agreements to maximize profits •Develop trusted advisor relationships with key accounts •Ensure the timely and successful delivery of our solutions according to customer needs and objectives •Clearly communicate the progress of monthly/quarterly initiatives to internal management •Assess and provide solutions for current and future customer concerns regarding adoption and/or use of products and services offered Qualifications: •Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role •Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level •Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office Suite •Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail •Excellent listening, negotiation and presentation abilities •Strong verbal and written communication skills •BA/BS degree in Business Administration, Communication, Sales or relevant field Compensation: •Competitive benefits and rewards package •Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!