Hiring: Account Manager/Collections Team Lead Company: Bottleless Nation Location: Sandpoint, ID Job Posted Time: 2026-09-10 15:07:39 Employment Type: Full-time / Hybrid Target Skills & Keywords : Microsoft Excel, Regulatory Compliance About the job Experience: •Accounts receivable: 3 years (Required) •Microsoft Excel: 3 years (Required) •Team management: 3 years (Required) Required Skills: •Pure Water Partners, a privately held specialty finance company in the bottle free water marketplace, is actively seeking an experienced enthusiastic and motivated Account Manager (Collections) Team Lead. •This is an on-site, full-time role in our Sandpoint office (with the possibility of exploring a hybrid work arrangement for candidates more than 30 minutes from Sandpoint). If you are looking for a company that you can grow with and learn from, then we want to hear from you! •Leadership & Team Support •Serve as the primary escalation point for complex customer issues or calls requiring advanced handling. •Provide daily operational support to Account Managers; ensure adherence to policy, compliance, and quality standards. •Assist with onboarding and training new team members, as well as ongoing development of existing staff. •Promote a team environment focused on collaboration, professionalism, and results. •Help schedule and lead team huddles as needed. Qualifications: •In-depth knowledge of collections practices, regulations, and customer retention strategies. •Proven ability to handle escalated calls and sensitive customer scenarios with professionalism and diplomacy. •Excellent written and verbal communication skills. •Strong organizational and time management skills. •Proficiency in Microsoft Excel, Outlook, and general reporting tools. •High school or equivalent (Required) Compensation: •Medical, Dental, Vision benefits *Programs offered that cost as little as $10 out of pocket per month for an individual* Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!