Hiring: Account Manager Company: Casa Lending Location: Cleveland, OH Job Posted Time: 2026-09-10 07:39:40 Employment Type: Hybrid About the job Required Skills: •Collaboration: Partner with other Account Managers and cross-functional teams, including sales, servicing, and credit, to share insights and resolve issues. •Impact: Enhance the borrower experience during the most extended phase of our lending process, driving customer retention and repeat business. Qualifications: •Customer-Oriented: Passionate about delivering exceptional service and enjoy regular interactions with borrowers. •Proactive: Excel in managing multiple tasks, taking responsibility for your portfolio, and ensuring borrowers progress as planned. •Communication Skills: Strong interpersonal and communication skills, with the ability to engage professionally and cooperatively with internal and external stakeholders. •Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize and handle multiple competing tasks. •Adaptability: Ability to thrive in a fast-paced, dynamic environment and remain dependable and punctual under tight deadlines. •Team Player: A collaborative mindset with the ability to work well within a team and across departments. Compensation: •$65,000 - $75,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!