Hiring: Account Manager - Boston, Seattle, Salt Lake City or Los Angeles Company: TWE Solutions Inc. Location: Los Angeles Metropolitan Area Job Posted Time: 2026-09-10 13:48:52 Employment Type: Contract / Remote Target Skills & Keywords : HubSpot About the job Experience: •Based on account health & growth Required Skills: •The Account Manager – Existing Accounts is the operational and commercial backbone of TWE's customer relationships. You own a defined portfolio of existing accounts end to end — and your job is to make sure those customers never have to wonder if TWE has them covered. •You are highly detail-oriented and take personal ownership over everything in your book. You care about the quality of every email, every follow-up, and every customer interaction. You approach the role with a positive attitude, a genuine curiosity about technology and the business, and a commitment to always getting better. •Account Ownership & Day-to-Day Management •Own all aspects of assigned accounts end to end — you are the single point of contact and the person customers call first •Track every open item, service delivery milestone, and customer commitment through to closure — nothing falls through the cracks •Keep HubSpot, Autotask, and Teams accurate and current so account status is always visible to the team •Document all customer interactions and follow up promptly with clear next steps and owners after every meeting or call •Coordinate between engineers and customers to keep project timelines moving and prevent unnecessary escalations Qualifications: •Prior experience as an Account Manager, Technical Account Manager, or Client Success Manager at an MSP or VAR •Background in renewals management, hardware refresh cycles, or customer success at a technology company •Operational familiarity with vendor ecosystems and product lifecycles commonly found in managed IT services Compensation: •$75,000 - $100,000 / year •Medical, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!