Hiring: Account Development Representative Company: NEOGOV Location: Draper, UT Job Posted Time: 2026-09-12 13:00:27 Employment Type: Full-time / Remote Target Skills & Keywords : AI, Product Management, SaaS, Salesforce, Workday About the job Experience: •3 years working directly with customer accounts •1+ year of experience with one or more SaaS products •Minimum 3 years working directly with customer accounts Required Skills: •Develop and cultivate customer relationships with key decision makers and power users/administrators. •Resolve simple to moderately complex tasks related to our product suite. •Conduct Partnership Reviews (business reviews) with current customers - review current products, current implementations, help discover and resolve concerns, and ask questions to discover areas where we can expand the account with additional products. •Assist with support case escalations and facilitate customer communication where needed. •Complete product training to gain deeper understanding of NEOGOV products. •Proactive calls and engagements to seek demonstration appointments. •Meet regularly and communicate often with the assigned Account Manager to ensure objectives are aligned for the territory. •Communicate product feedback where appropriate and work with other internal teams to help resolve customer concerns and product ideas. Qualifications: •This is a full-time, in-office position. Remote or hybrid work is not available for this role. •Must be available for in-person, ad-hoc team discussions, coaching, and feedback sessions throughout the workday. •Required to attend and participate in daily stand-ups, team meetings, training, and company events held in the office. •Reliable daily commute to the office is required. •Someone with strong organizational and follow through skills •An individual with High level of personal accountability •Able to set expectations and communicate goals and objectives with customers and teammates •B.A/B.S or equivalent work experience •Minimum 1+ year of experience with one or more SaaS products •Prior technical sales experience is preferred Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •Comprehensive Benefits package (medical, dental, vision, etc Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!