Hiring: 402 - Office Salaries - RE-Customer Svc Coord Company: Ethan Allen Global, Inc. Location: Newtown, CT Job Posted Time: 2026-09-16 14:39:33 Employment Type: Full-time About the job Experience: •One to two years retail background with emphasis in customer service. Required Skills: •Handle post-delivery customer service inquiries. •Schedule service technicians for in-house service calls. •Notify customers of pre-delivery damages or errors that will cause a reschedule. •Monitor all open customer service requests. •Maintain service logs and files. •Track service requests by store, customer, designer and type of service category. •Assist in providing service trend reports. •Process SRs for parts orders and repair and return orders. Qualifications: •High school graduate preferably with an Associate’s degree with courses in business and communications or comparable experience. •Strong communication and listening skills. Ability to work well with others. Solid understanding of Ethan Allen’s products and warranties. May require holiday, evening and weekend hours. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!