Hiring: 3rd Shift Owner Experience Coordinator Company: Flexjet Location: Cleveland, OH Job Posted Time: 2026-09-10 13:45:59 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Experience: •1-3 years of experience in private aviation, luxury hospitality, or concierge-level client service, with a strong focus on team management and operational excellence. •Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM systems and client experience platforms. •Schedule: Full-time, front half or back half of the week onsite at our Global Headquarters in Cleveland, OH. •Available to support the team during evenings, weekends, and holidays as needed •Flexibility required to support a 24/7/365 operation Required Skills: •Act as the dedicated liaison for Flexjet Owners, providing concierge-level service and support throughout the entire flight experience •Manage all aspects of Owner trip logistics, including flight scheduling, special requests, catering, ground transportation, and last-minute changes •Build and maintain long-term relationships with Owners, understanding and anticipating their personal preferences and travel behaviors •Collaborate cross-functionally with internal departments to ensure a flawless execution of each trip •Serve as a brand steward, delivering service that reflects the elegance and exclusivity of the Flexjet experience •Anticipate potential travel disruptions and proactively provide luxury-level solutions to ensure a flawless experience. •Uphold the highest standards of discretion and professionalism, ensuring a secure and private experience for our high-profile clientele. •Exceptional attention to detail, ensuring a flawless execution of Owner requests. Qualifications: •Associate’s degree (A.A.) or equivalent experience in hospitality, aviation, or high-end client services required. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!