Hiring: 10684 - Client Services Manager (Microsoft Intune, Windows Autopilot) Company: Hyundai AutoEver America Location: Irvine, CA Job Posted Time: 2026-09-10 14:35:42 Employment Type: On-site Target Skills & Keywords : AWS, Agile, Android, Change Management, Configuration Management, User Experience, iOS, macOS About the job Experience: •8+ years of experience in IT service delivery, end-user computing, or digital workplace services, with at least 3 years in a management role. •At least 3 years in a management role. Required Skills: •This role is responsible for delivering a secure, modern, and high-performing digital workplace experience across laptops, desktops, mobile devices, peripherals, AWS VDI, AV, and collaboration technologies, while also ensuring efficient and customer-focused support operations. •This leader will drive endpoint strategy, lifecycle management, engineering standards, automation, and user experience improvements, while ensuring that Service Desk processes, AI-enabled support channels, and chat automation capabilities are aligned to service quality, business outcomes, and contractual commitments. Qualifications: •Bachelor’s degree in Information Technology, Business, or related field (or equivalent experience). •Proven experience leading endpoint management, end-user support, or workplace technology functions in a complex enterprise environment. •Operational familiarity with modern endpoint ecosystems spanning Windows, macOS, iOS, and Android device management. •Hands-on understanding of modern endpoint management capabilities, including device enrollment, compliance, configuration management, patching, application deployment, and endpoint lifecycle governance. •Strong working knowledge of ITIL service management practices and continuous improvement principles. •Demonstrated ability to engage effectively with senior leaders, clients, vendors, and cross-functional technology teams. •ITIL certification (Foundation or higher). •Knowledge of endpoint security, compliance, and policy enforcement in enterprise or regulated environments. •Background working in enterprise, outsourced, or highly matrixed service delivery environments. •Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Compensation: •$150,000 - $170,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!